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President's Message FHIMA News Articles AHIMA Update
FHIMA News Ready to volunteer with FHIMA?
FHIMA House of Delegates Meeting Issue Topics
Congratulations
to Dwan Thomas Flowers, MBA, RHIA, CCS
In Memory - Monica A. Cole, RHIA, CCS
Articles It is Never Too Late!
State Consumer Health Information and Policy Advisory Council Meeting Summary By Robin Allen, Senior Student & Kyesha Austin, Senior Student, Division of Health Informatics and Information Management, Florida A&M University Note: The authors of this article are 2 students in the HIM Program at Florida A&M University. They attended this meeting in Tallahassee and composed this summary of the meeting for our members.
RAC-Identify Your Risk!
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| Common DRGs Reviewed for Accuracy | Description | Common DRGs Reviewed for Medical Necessity | Description |
| 870/871/872 | Sepsis | 313 | Chest Pain |
| 207/208 | Mechanical ventilation with respiratory system diagnoses | 641 | Electrolyte imbalance without MCC |
| 463/464/465 | Excisional debridement | 312 | Syncope |
| 291/292/293 | Heart failure / shock | 552 | Back pain |
| 189 | Respiratory failure | 392 | Gastroenteritis |
| 981 | Extensive OR procedure unrelated to principal diagnosis | 287/286 | Cardiac catheterization |
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690 | UTI without MCC |
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249 | Percutaneous cardiovascular procedures with non-drug eluting stents |
What Do You Already Know?
For most HIM directors and coding managers, specific areas of weakness in
coding and clinical documentation are already well-too familiar. These same
areas could be problematic when RAC arrives at your door. Now is a good
time to revisit the final results of any coding reviews conducted within the
past 12 months. Check-up on any process improvements and educational
programs put into place following the review and measure progress. Any
improvements made now may avoid losses later. Furthermore, if you haven't
had an outside agency complete a coding review within the past year now is a
good time to do so.
What Can You Easily Find Out?
Data mining tools are your strongest ally when preparing for RAC. When it
comes to RAC ignorance is NOT bliss! Organizations should data mine on
specific points of risk-including historical RAC targets, charges and length
of stay.
What Will They Find?
The second easiest factor to address in the "fear" equation is your
perceived inability to cope. While perceptions are hard to change, they can
be easily calmed. Conduct your own internal RAC audit. By conducting
internal audits in advance of RAC implementation your entire team will gain
confidence and control.
In a recent survey, 77 percent of HIM directors interviewed said they had already conducted an internal audit ("Hospital HIM Director's Survey Sheds Important Outlook on RAC Program." Benson, Sean. ADVANCE for Health Information Executives. Available online at: http://health-care-it.advanceweb.com/). Many of you are already one step ahead of the RAC! Practice makes perfect. So in addition to conducting internal audits to identify financial risk, use mock audits to assess what new processes, human resources and technology tools you will need to survive RAC.
Latest RAC News
While the next 17 states wait to receive a revised RAC implementation
schedule, the permanent RAC program has announced which claims will be
excluded from review. These include:
• Physician E/M codes levels (but includes outpatient E/M code levels)
• Hospice and Home Health Services
• Claims previously reviewed by another Medicare contractor
• Claims involved in potential fraud investigation
• Claims from a demonstration project.
• Medicare managed care services
• Medicare drug program
• Cost report issues
• Beneficiary payment responsibility
Quality
Documentation/Quality Coding
Susan M Lucci, RHIT, CMT, AHDI-F
Vice President Transcription Operations – Transcend Services
With EHR adoption rates on the rise, one of the challenges that we face is to ensure the quality of all documents within the EHR system regardless of the entry method. Some systems support a point and click process and others are encouraging clinician self-entry and some are still in the hybrid model with a blend of electronic information and scanned information.
The documentation in a patient’s chart is essential that it captures the entire patient stay and provides the right information at the right time in order to provide information for the next event of care and the next care-giver, document that the care required was the care provided and in so doing, helps to make the coding process smooth and efficient. Additionally with a sharpened focus on coding accuracy1, there must also be the same focus and emphasis on documentation quality.
RAC audits have brought focus to the importance of conducting external audits 2 and in this process, the auditing results are provided with the goal of helping coders understand coding errors so that they will learn from those errors. When there is a shortage of experienced coders, coding audits can provide tremendous support in terms of educational opportunities. Quality auditing in healthcare documentation has long-served this very same educational purpose for transcriptionists.
In April, 2009 at the MTIA Conference in Louisville, KY, a Quality Summit was convened inviting stakeholders from many areas of healthcare documentation including HIM professionals, MTSO executives, QA professionals, Health IT managers and many others to develop a new standard in quality measurements for healthcare documentation. This group is meeting monthly and will next meet at the end of this month at the AHDI Annual Convention and Expo in Nashville, TN at the Gaylord. The ultimate goal of this group is to produce an industry-wide quality standard for healthcare documentation. The previous standard was published in 2005 and is long overdue for an update. The timeline for publication is anticipated in October, 2009 at the AHIMA Convention in Grapevine, TX.
Quality standards are key in healthcare. Documentation is the primary source for care history, coding and so logically, excellence in quality coding can be directly attributed to level of excellence in quality healthcare documentation. Shortcutting or abbreviated entries could lead to a significant inability to optimize coding3. The dictation and transcription of patient encounters will continue to capture the nuances and granular details of each patient’s unique set of circumstances.
At a time when accurate coding which results in optimal reimbursement, maintaining the process of high quality transcribed documentation is of supreme importance. Templates and self-entry potentially limit details of patient information and may restrict the physician’s time with the patient. There are increased caseloads for physicians and dictation continues to be the preferred method for documenting patient encounters.
Keeping quality standards at the forefront for both healthcare documentation as well as coding are a pairing that not only just makes good sense, it is vital to patient safety and optimal patient care.
- Garrett, RHIT, Gail. Present on Admission: Where are we Now. Journal of AHIMA, July 2009, 80/7, pp 22-26.
- Brownfield, RHIA, CCS, Cathy and Didier, MEd, RHIA, CCS, Donna M. Making the Most of External Coding Audits. Journal of AHIMA, July 2009, 80/7, pp. 34-38.
- Sturgeon, CCS, Judy. DRGs: Still Frustrating After All These Years. For The Record, May 25, 2009, Vol. 21 No. 11, pp 14-17.
7/16/2009 - 12:00 PM to 1:30 PM CT
Audio seminar/webinar: Physician Practice E&M Auditing7/21/2009 - 12:00 PM to 1:30 PM CT
Webinar: MPI Clean Up: It's a Must!7/23/2009 - 12:00 PM to 1:30 PM CT
Audio seminar/webinar: APC Revenue Cycle: Tips for Success7/28/2009 - 12:00 PM to 1:30 PM CT
Audio seminar: Hospital-Acquired Conditions and Never Events: What This Means for You8/6/2009 - 11:00 AM to 1:30 PM CT
Audio seminar/webinar: Coding for Peripheral Vascular Disease (PVD)10/3/2009 to 10/8/2009
2009 AHIMA Convention and Exhibit — Grapevine, TX9/25/2010 to 9/30/2010
2010 AHIMA Convention and Exhibit — Orlando, FL10/1/2011 to 10/6/2011
2011 AHIMA Convention and Exhibit - Salt Lake City, UT9/26/2012 to 10/4/2012
2012 AHIMA Convention and Exhibit - Chicago, IL
AHIMA Responds to FTC Breach Rule
AHIMA submitted comments related to the Federal Trade Commission’s (FTC’s) April 20 Proposed Rule for Health Breach Notification last week. The FTC rule will apply to non-HIPAA entities designated under the February American Recovery and Reinvestment Act (ARRA), and specifically relates to personal health record operators and those that support such products. The proposed rule can be found here, under FTC. AHIMA’s comments were drawn from Practice Council discussions and staff analysis and can be found here. The FTC expects to have its final rule promulgated in August and effective in September. The Department of Health and Human Service is expected to issue a similar proposed rule shortly.
Senator Kennedy Releases Health Reform Priorities
Senator Edward M. Kennedy (D-MA), chair of the Senate Health, Education, Labor and Pensions (HELP) Committee has released a briefing paper on healthcare reform, “A New Vision for American Health Care: Strengthening What Works and Fixing What Doesn’t.” The paper outlines the goals for reform that include:
- assuring reliable, high quality, and affordable health insurance for all Americans
- improving value by creating a higher quality, more efficient delivery system
- building a new framework to enhance prevention and wellness
- creating a durable structure of long term supports and services for seriously disabled Americans
- rooting out fraud and abuse in the public and private health systems
- establishing shared responsibility and paying appropriately and fairly for reform
Legislative language is expected from Senator Kennedy shortly and Senate HELP Committee hearings may begin next week. The committee may consider the legislation by the week of June 15. Both the House and Senate hope to pass their proposals by the August congressional break. Find the complete briefing paper.
HELP Bill to Address Additional HIT Issues
The briefing paper on healthcare reform, “A New Vision for American Health Care: Strengthening What Works and Fixing What Doesn’t,” released by Senator Edward M. Kennedy (D-MA) on June 1 contains additional elements on health information technology. One of the goals outlined by the paper is “improving value by creating a higher quality, more efficient delivery system.” Three of the six criteria to achieve this goal are:
- preventing medical errors by using innovative tools and methods
- improving the efficiencies in the delivery system by maximizing the use of health technology and simplifying administrative procedures
- strengthening the health work force by increasing the number of practitioners and providing training and quality initiatives for existing practitioners
The paper calls for establishing a Patient Safety and Clinical Delivery Institute within the Agency for Healthcare Research and Quality that will strengthen best practice research and dissemination. To improve efficiencies, the intent is to:
- reducing administrative costs through computerization of routine transactions
- streamlining health plan enrollment and documentation,
- promoting evidence-based medicine
- promoting patient-centered health information by improving health literacy
For additional information visit www.help.senate.gov.
NEHI Research Examines Primary Care Crisis
In response to the growing crisis threatening primary care delivery in the United States, the New England Healthcare Institute (NEHI) recently released a report, “Remaking Primary Care: From Crisis to Opportunity,” which identifies the challenges facing primary care and offers new approaches that could improve care quality and outcomes. Read the full report.
eHealth Initiative Survey Finds Consensus Among HIT Stakeholders on Plans for Regional Extension Centers
Health information technology regional extension centers should be designed with local needs in mind and focus on providing implementation and technical assistance to clinicians, according to a new survey released by the eHealth Initiative. Access the full report.
CoP News You Can Use
Join the Candidate CoP
The Candidate Community of Practice will be open until June 5 at 5 p.m. CT. If you have been a member of this community in the past, you will again see it under My Communities. If not, follow the steps below to join the Candidate Community and participate.
- To access the CoP, go to http://cop.ahima.org.
- Enter your AHIMA ID number (seven digit number on your membership card) and your password.
- To join the Candidate CoP, click on the Join/Visit Communities icon on the top toolbar. Click on the letter C for Candidate Community. Place a check mark in the Join box at the right of Candidate CoP. Then click the Join Communities button at the bottom of the page. The screen displays a confirmation.
- Click the Personal Home link to return to your Personal Page. The community will now be listed in the” My Communities” panel. Click on it and you can join in the important discussion with the candidates.
New AHIMA Publication Available
Basic Current Procedural Terminology and HCPCS Coding, 2009 edition
Beginning and intermediate coding students will excel with the 2009 edition of Basic Current Procedural Terminology and HCPCS Coding. Delivering basic training and practice in the application of procedural codes from the Current Procedural Terminology (CPT®) and the Healthcare Procedural Coding System (HCPCS), this book explains CPT® codes effective January 1, 2009, and HCPCS codes as of October 1, 2008. A thorough learning experience is offered through real-world exercises, detailed specifics and subsets of coding, and demonstration of code use in reimbursement. Order here and remember, AHIMA members save 15–20 percent on AHIMA book purchases. Join now.
Get Certified in Health Data Analysis with the CHDA
The Certified Health Data Analyst (CHDA) designation was created to meet the demands of an HIM industry that continues to become more data-driven and data dependent. Individuals who earn the CHDA designation will achieve recognition of their expertise in health data analysis, and validation of their mastery of this domain. This prestigious certification will provide practitioners with the knowledge to acquire, manage, analyze, interpret, and transform data into accurate, consistent, and timely information, while balancing the “big picture” strategic vision with day-to-day details. Learn more about the CHDA and other AHIMA certifications.
Cantwell Reintroduces Allied Health Reinvestment Act
Senator Maria Cantwell (D-WA) has reintroduced the “Allied Health Reinvestment Act,” legislation to amend the Public Health Service Act to promote and improve the allied health profession. S. 1176 was introduced on June 3 and referred to the Senate Health, Education, Labor and Pensions Committee. The bill has been introduced in a number of consecutive Congresses but has yet to see any legislative action. AHIMA has been working with healthcare reform staff in the House and Senate to address this critical issue in whatever healthcare reform proposal is considered. For a copy of the legislation, access the Action Center of the Advocacy Assistant.
Community-Based Healthcare Retraining Act Introduced
Senator Russell Feingold (D-WI) has introduced S. 1163, the “Community-Based Healthcare Retraining Act,” legislation that would allow local work force development boards to partner with institutions of higher education and other community leaders to design programs that can retrain dislocated workers for jobs in the healthcare industry. Work force development boards are important components for retraining workers at the community and local level. This legislation was referred to the Senate HELP Committee. Visit the Action Center of the Advocacy Assistant for additional information on this legislation.
Council for Comparative Effectiveness Hosts Recovery Spending Meeting
The Federal Coordinating Council for Comparative Effectiveness Research held the last of three meetings this week to gather public input on how to spend $1.1 billion appropriated in the economic stimulus law to assess the strengths and weaknesses of various medical treatments. The American Recovery and Reinvestment Act appropriated $300 million to the Agency for Healthcare Research and Quality and $400 million to the National Institutes of Health. It also appropriated $400 million in discretionary funds to the Secretary of Health and Human Services for other initiatives to support comparative effectiveness research.
The council will assist federal agencies in coordinating research and advise HHS Secretary Kathleen Sebelius on priorities for the $400 million in discretionary funds. These funds must be used for initiatives that accelerate development and dissemination of research. Access the June 4 Federal Register for more details on the meeting.
ONC Releases “Meaningful Use” Draft Definition
The Office of the National Coordinator for Health IT released a draft definition for the “meaningful use” of EHRs prepared by a workgroup of the Health IT Policy Committee on June 16. The definition will in part determine which providers are eligible to receive incentive payments for the use of health IT under the American Recovery and Reinvestment Act. Providers who are “meaningful users” of health IT can receive up to $44,000 in increased Medicare and Medicaid payments over five years.
Public comments on the definition are due June 26. The proposed definition features a series of evolving objectives and measures for 2011, 2013, and 2015. The objectives are keyed to five healthcare outcomes policy priorities. The draft also recommends that “meaningful use” vary by healthcare setting, meaning that requirements could differ for ambulatory and hospital settings. Read more at the Journal of AHIMA Web site.
AHIMA Comments on ONC Regional Extension Program Description
Last week AHIMA submitted comments in response to a call from the Office of the National Coordinator (ONC) for comments regarding the draft description of the program for establishing regional centers to assist providers seeking to adopt and become meaningful users of health information technology. Modeled after agricultural extension centers, the regional extension centers would provide support ranging from developing and providing materials to be widely disseminated to furnishing direct, individualized, and on-site assistance with HIT implementation. AHIMA supports the development of regional extension centers, but cautioned ONC to implement the program in a thoughtful and well-planned manner to avoid confusion and disruption within the healthcare industry. Read AHIMA’s complete response to ONC.
NQF Project Seeks Comment on Quality Data Set
A recent National Quality Forum (NQF) project seeks to identify frameworks and recommendations for the quality data set and associated dataflow to enable automated, patient-centric, and longitudinal quality measurement from electronic information sources. The Health Information Technology Expert Panel (HITEP) convened in Washington, DC, in February and May 2009. Separate quality data set and dataflow work groups made recommendations to HITEP during February and April 2009 work group meetings. Public comments are due by June 30 and NQF member comments are due by July 7. Review the complete draft panel report.
KLAS Report Takes a Comprehensive Look at Potential Components of Meaningful Use
KLAS, an organization that monitors and reports on healthcare IT vendor performance, has released a comprehensive report outlining which acute care electronic medical record products are best positioned to achieve whatever meaningful use standard is adopted. “Meaningful Use Leading to Improved Outcomes” takes a broad look at the electronic medical record market and assesses how well core clinical vendors are delivering solutions for computerized physician order entry, nursing automation, medication administration, and other key areas. View a sample of the report.
HISPC Releases Action, Implementation Manual
The Health Information Security, and Privacy Collaboration (HISPC) has completed its third phase to develop state-level solutions to the privacy and security challenges presented by electronic health information exchange. The third phase focused on multistate collaboration, which resulted in the formation of seven multistate privacy and security teams focused on developing tools and strategies to educate and engage consumers, a toolkit to educate providers, and tools to help harmonize state privacy laws, as well as analyzing consent data elements in state law. Each multistate collaborative was charged with developing common, replicable solutions that have the potential to reduce variation in and harmonize privacy and security practices, policies, and laws. The result is an action and implementation manual which serves as a guide for each of the seven multistate collaborative tools and templates.
Report Identifies Lessons from Patient-centered Medical Home Project
Transforming a primary care practice to a patient-centered medical home is possible, but more difficult than generally appreciated, according to the first report of the independent evaluation team of the National Demonstration Project , a two-year pilot project undertaken by TransforMED and supported by the American Academy of Family Physicians. The report, “Initial Lessons from the First National Demonstration Project on Practice Transformation to a Patient-Centered Medical Home,” appears in the May/June 2009 Annals of Family Medicine.
AHLA White Paper on Red Flags Rule Now Available
At the heart of the HIM profession is the common desire to protect a patient’s right to privacy and confidentiality. HIM professionals provide the day-to-day infrastructure for any organizational endeavor to assure personal identifiable information is kept secure. The Federal Trade Commission will implement their new Red Flags Rule on August 1. To provide members with the latest information, AHIMA has partnered with the American Health Lawyer Association (AHLA) on the white paper, “Red Flag Compliance for Healthcare Providers: Protecting Ourselves and Our Patients from Identity Theft.” Order the white paper
Clinical Practice Sites/Professional Practice Experiences Guide Available
The House of Delegates Team on HIM Higher Education and Workforce created a Clinical Practice Sites/Professional Practice Experiences Guide that provides information and best practices about serving as a clinical practice site and hosting students who are completing their required professional practice experiences. The guide provides specific information for site managers, department mentors, component state associations, academic programs, and students. The guide is available in the AHIMA and State Leaders Communities of Practice.
Plan Ahead for 2009 AHIMA Summer Meetings
Plan now to visit Chicago, IL, in July for summer meetings, including the Community Education Coordinator session (by invitation only), Summer Team Talks, Leadership Conference, and the Coding Roundtable Summit. Join your colleagues for these great meetings and receive CEUs for all of them.
July 16—Education Coordinator Session (by invitation only)
July 17—Summer Team Talks
July 18–19—Leadership Conference
July 19—Coding Roundtable SummitAll of these meetings will be held at the Wyndham Hotel in Chicago, IL. Register now. Please note that those who register for the meetings plus the Summer Team Talks Reception online will receive an e-mail confirmation. The registration deadline is July 13 and the hotel registration cut-off date is June 19.
CoP News You Can Use
New Community of Practice
Clinical Research—Patricia Seidl, RHIA, CCDM; facilitator
Participate in AHIMA’s Volunteer Opportunities
You can volunteer for AHIMA’s appointed positions (committees, task forces, work groups, and practice councils) by completing the online Application to Serve. Complete the application to be considered for volunteer positions. Most positions will be appointed by early August, so complete your application early.
Getting involved in your professional association benefits you through networking opportunities and enhancing your skills and benefits the profession when new professionals are recruited. Complete the Application to Serve today to reap the benefits of volunteering.
Upcoming Meetings
2009 Legal EHR Summit
August 17–18
Chicago, IL
Chicago Marriott DowntownAttention health lawyers, directors, risk managers, and other professionals invested in the electronic health record’s (EHR’s) future. Don’t miss this great learning and networking opportunity. What are the issues in integrating external health records? What are the barriers and restrictions? How does ARRA affect the legal EHR? These questions and others will be discussed at this comprehensive two-day summit, along with practical advice on critical HIM issues.
Sessions include:
- Exploring ARRA and the Touch Points with the Legal EHR
- EHR Ownership Issue
- Fraud Management Responsibilities
Register now and take advantage of early bird discount pricing. Call (800) 335-5535 or register now.
Achieving Coding Excellence
August 17-18 in Chicago, IL
August 20-21 in Bloomington, MN
September 14-15 in Seattle, WALearn the latest on coding and reimbursement issues with sessions covering coding guidelines and diagnostic and procedural coding. Regulatory and industry changes are also addressed, with best practices on integrating them into the coding and data reporting process. Attendees will learn effective techniques on the transition to ICD-10 in order to successfully lead the transition in their facilities. Coders will identify gaps in their knowledge of anatomy and physiology needed to effectively transition to ICD-10-PCS. Learn more about registration and discount deadlines.
AHIMA 2009 Convention and Exhibit
Registration Is Open
81st AHIMA Convention and Exhibit
Pre-Convention Events October 3–4
Convention and Exhibit October 5–7
Post-Convention Events October 8
Grapevine, TX (home of the Dallas/Ft. Worth Airport)Everything is bigger in Texas, and this year’s AHIMA Convention and Exhibit is no exception. Join us at the Gaylord Texan Resort and Convention Center for a great experience at an exceptional value. Register by September 4 and take advantage of discount pricing.
This year brings great changes and challenges to the healthcare environment. Join your colleagues from around the world to gain the latest news on hot topics such as the transition to ICD-10 and the American Recovery and Reinvestment Act (ARRA). Take advantage of the opportunity to hear renowned speakers such as Wall Street Journal columnist Jeffrey Zaslow, the co-author of the current international bestseller The Last Lecture. And don’t miss the information-packed session during AHIMA Prime Time immediately following Monday’s general session.
AHIMA has planned an impressive lineup of industry experts to lead educational tracks and sessions covering topics affecting HIM professionals. Take advantage of this opportunity for education, networking, and discovery, delivered conveniently and economically in one location. Register now.
Data Analyst Institute
October 8
Grapevine, TX (In conjunction with the AHIMA Convention and Exhibit)The May 13 Data Analyst Institute in Chicago sold out but there will be another Data Analyst Institute taking place in conjunction with the 81st Annual AHIMA Convention and Exhibit.
As healthcare continues to be data-driven, the analysis of this data is vital to an organization's success. Join your peers in Texas to attend the Data Analyst Institute where the following topics will be discussed:
- explore types of data individuals or organizations may choose to analyze, and review the importance of analysis
- review potential internal and external data sources and various analysis methods. Benchmarking and its importance will also be discussed
- participate in hands-on practice of data analysis skills
- demonstrate knowledge of data analysis and presentation skills reviewed in the institute
This institute has limited seating available. Register now and save a $100. Please contact AHIMA Customer Relations with any questions at (800) 335-5535.
AHIMA Live Learning Center—Revisit the ICD-10 Summit
The AHIMA Live Learning Center has added “ICD-10 Summit: Beyond Compliance to Strategic Advantage” to its roster. The summit was a primary source for information, education, training, and resources for ICD-10 preparedness and implementation. Now, all the sessions from the two-day summit are available for purchase. If you couldn’t make it to the summit or want to review the information you gathered there and share it with your colleagues, the Live learning Center lets you download a session MP3, ready for immediate playback. Available sessions (purchased separately or in packages) include:
- perspective on ICD-10 and its significance
- ICD-10 strategic planning and collaboration
- building a project team for strategic advantage
- your strategic IT plan: back to the drawing board?
- projecting impact on claims, revenue, and collections
The AHIMA Live Learning Center was created to help busy HIM professionals learn about current industry issues and events. Access a host of recorded knowledge from select AHIMA meetings, conferences, and events—all at affordable prices and without the added cost of travel. Visit the Live Learning Center today. The ICD-10 Summit is just a click away.
New Online Courses Available
Announcing Exam Prep: RHIT Domain 4—Health Information Technology and Services, and Exam Prep: RHIT Domain 5—Organizational Resources
These six-lesson online courses are designed to assist students in successfully completing a particular section of their RHIT certification exam. These two courses are the fourth and fifth in the RHIT Exam Prep series, completing the series. For information and enrollment, visit here.
Online Cancer Registry Management Program Available
Cancer registrars are skilled healthcare professionals who apply clinical and technical knowledge to maintain disease-related data collection systems, in all types of facilities, and manage and analyze clinical cancer information in multiple healthcare facilities. AHIMA collaborated with the National Cancer Registrars Association (NCRA) to build you an online program providing the necessary training to excel in this respected, high-demand profession. The 10-course Cancer Registry Management program is an NCRA-accredited component for Certified Tumor Registrar (CTR) exam route two eligibility. For more information, visit here.
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